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Design
Format and size for design files
Pixel perfect, knittable files have this format:- PNG palette image- See table below for the size...
Pixel art: Saving and compression
Pixel art (your design) is preferably stored in a file format utilizing lossless data compression...
Remove the background / cut out an image
Photos, logos or images can have the background removed when uploading. Upload your image in the ...
Upload images & logos and settings in the editor
Images and logos have to be color reduced in order to be knitted. See settings & options explaine...
What about designs in vector format?
You can create designs in vector format, but for knitting, we (finally) need a pixel based graphi...
Which colors can be used?
Depending on yarn quality, there are different yarn colors available and in stock. Because the ya...
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Design
Format and size for design files
What about designs in vector format?
Which colors can be used?
Upload images & logos and settings in the editor
Remove the background / cut out an image
General
Can I upload my logo, image or design?
Yes!Start the Online Designer with the product you would like to design. Then click the button "i...
Can you reknit a certain knitpiece?
At Wildemasche, we offer products we have set up a standard for. So specs are defined how the pro...
Do you offer tapestry weaving?
No, we offer knitted products and fabric only.All products are jacquard knitted, not woven.One pi...
How can I design a product?
Choose product and start your online design hereor choose product type from the top bar (mobile u...
How to choose a product type & options (yarn quality, size) ?
Currently we offer these products: Football scarves, design scarves, 2-color and 4-color blankets...
What about printed or embroidered products?
We do not offer printed or embroidered products.All products and designs are jacquard knitted.See...
What about quantity / volume discounts?
Discounts start from 2 products with identical design AND size. Add desired product to the cart. ...
What about setup or additional cost?
There are NO setup or additional costs. The price shown in the basket is the end price for the pr...
What does "knit-in" or "knitted" mean?
Products are built from knitted stitches. The design (text, logo, photo, pattern) is visible beca...
What does Wildemasche offer?
We offer knitted products with knit-in custom design. Create the design online, order the product...
What is the difference between a knitted and an embroidered stitch
A knitted stitch and an embroidered stitch are two different techniques used to create textiles o...
What is the minimum order quantity (MOQ)?
There is NO minimum order quantity. Design and order all products from 1 piece with custom design...
What is the price for a product with my design?
All products are custom knitted, all prices are including your custom design.Prices are displayed...
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General
Can I upload my logo, image or design?
What does Wildemasche offer?
How can I design a product?
What is the price for a product with my design?
What does "knit-in" or "knitted" mean?
Online Designer
Color reduction for knitting
Images, logos and photos usually have thousands of colors. In order to be knitted, the number of ...
Edit design with pen, color replace, flood fill tool
In the Online Designer you can edit all elements pixel perfect. Use the following tools for this:...
How to delete / remove / merge colors
To erase / replace colors - click the color that should be removed at the top (dark red)- select ...
Online Designer: align elements
Select the element you want to edit (clipart, uploaded logo, image, text)The element is selected,...
Repeat / tile options for design elements
You can repeat / tile any element in the design.Move the mouse over the element, repeat / tile op...
What types of cliparts are offered?
Add cliparts in the Online Designer with the button "Cliparts" top left.Choose category on the le...
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Online Designer
Color reduction for knitting
Online Designer: align elements
What types of cliparts are offered?
Repeat / tile options for design elements
How to delete / remove / merge colors
Shipping
Confirmation email is missing
Please check if email was sorted in "Spam" or "Unkown" folder of your email account.This may happ...
How to choose the right shipping option
Wildemasche is based in Germany. Orders are produced and sent out from Germany.We offer worldwide...
Tracking: "Pre-shipment" or no new status for long time
Although the shipment is on its way, the tracking may show for days or weeks- status "pre-Shipmen...
What is an investigation with DHL / Post
If a DHL or Post Standard shipment is overdue / late / has no new tracking status for a long time...
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Shipping
What is an investigation with DHL / Post
Tracking: "Pre-shipment" or no new status for long time
How to choose the right shipping option
Confirmation email is missing
Sweater
Copy sweater front design to back / to sleeve
To copy / duplicate elements, choose backside of the sweater In the toolbar, click "Copy elements...
Design template for offline design
You can download a template or empty design from the Online Designer to do your design offline.Do...
Is a new design needed for each sweater size?
Yes. But you can copy a design to get there quicker. Create one or several copies with the "Share...
Pick sweater size & size chart
Choose the sweater size in the Online Designer on the top left. It is a good idea to do this BEFO...
Save, duplicate & share a design
Use the "Share design" button to save, duplicate or share a design. This can be done for all prod...
Sweater type: knit or fineknit?
Sweater type: knit or fineknit?
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Sweater
Is a new design needed for each sweater size?
Save, duplicate & share a design
Pick sweater size & size chart
Copy sweater front design to back / to sleeve
Design template for offline design
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