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Design
Format and size for design files
Pixel perfect, knittable files have this format:- PNG palette image- See table below for the size...
How to edit uploaded images & logos
Images and logos have to be color reduced in order to be knitted. See settings & options explaine...
Remove the background / cut out an image
Photos, logos or images can have the background removed when uploading. Upload your image in the ...
What about designs in vector format?
You can create designs in vector format, but for knitting, we (finally) need a pixel based graphi...
Which colors can be used?
Depending on yarn quality, there are different yarn colors available and in stock. Because the ya...
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Design
Format and size for design files
Which colors can be used?
What about designs in vector format?
Remove the background / cut out an image
How to edit uploaded images & logos
General
Can I upload my logo, image or design?
Yes!Start the Online Designer with the product you would like to design. Then click the button "i...
Can you reknit a certain knitpiece?
At Wildemasche, we offer products we have set up a standard for. So specs are defined how the pro...
Do you offer tapestry weaving?
No, we offer knitted products and fabric only.All products are jacquard knitted, not woven.One pi...
How can I design a product?
Choose product and start your online design hereor choose product type from the top bar (mobile u...
How to choose a product type & options (yarn quality, size) ?
Currently we offer these products: Football scarves, design scarves, 2-color and 4-color blankets...
What about printed or embroidered products?
We do not offer print or embroidery.See embroidered logo on the left. Knit in number "74" on the ...
What about quantity / volume discounts?
Discounts start from 2 products with identical design AND size. Add desired product to the cart. ...
What about setup or additional cost?
There are NO setup or additional costs. The price shown in the basket is the end price for the pr...
What does "knit-in" or "knitted" mean?
Products are built from knitted stitches. The design (text, logo, photo, pattern) is visible beca...
What does Wildemasche offer?
We offer knitted products with knit-in custom design. Create the design online, order the product...
What is the minimum order quantity (MOQ)?
There is NO minimum order quantity. Design and order all products from 1 piece with custom design...
What is the price for a product with my design?
All products are custom knitted, all prices are including your custom design.Prices are displayed...
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General
What does Wildemasche offer?
Can I upload my logo, image or design?
What about quantity / volume discounts?
What about printed or embroidered products?
How can I design a product?
Online Designer
Color reduction for knitting
Images, logos and photos usually have thousands of colors. In order to be knitted, the number of ...
How to delete / remove / merge colors
To erase / replace colors - click the color that should be removed at the top (dark red)- select ...
Online Designer: align elements
Select the element you want to edit (clipart, uploaded logo, image, text)The element is selected,...
Repeat / tile options for design elements
You can repeat / tile any element in the design.Move the mouse over the element, repeat / tile op...
What types of cliparts are offered?
Add cliparts in the Online Designer with the button "Cliparts" top left.Choose a categoriy on the...
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Online Designer
Color reduction for knitting
What types of cliparts are offered?
How to delete / remove / merge colors
Repeat / tile options for design elements
Online Designer: align elements
Shipping
Confirmation email is missing
Please check if email was sorted in "Spam" or "Unkown" folder of your email account.This may happ...
How to choose the right shipping option
Wildemasche is based in Germany. Orders are produced and sent out from Germany.We offer worldwide...
Tracking: "Pre-shipment" or no new status for long time
Although the shipment is on its way, the tracking may show for days or weeks- status "pre-Shipmen...
What is an investigation with DHL / Post
If a DHL or Post Standard shipment is overdue / late / has no new tracking status for a long time...
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Shipping
Tracking: "Pre-shipment" or no new status for long time
How to choose the right shipping option
Confirmation email is missing
What is an investigation with DHL / Post
Sweater
Copy sweater front design to back / to sleeve
To copy / duplicate elements, choose backside of the sweater In the toolbar, click "Copy elements...
Design template for offline design
You can download a template or empty design from the Online Designer to do your design offline.Do...
How to duplicate & share a design
To make a copy of a design:- Click the "Share design" button in the Online Designer at the top ri...
Is a new design needed for each sweater size?
Yes. But you can copy a design to get there quicker. Create one or several copies with the "Share...
Pick sweater size & size chart
Choose the sweater size in the Online Designer on the top left. It is a good idea to do this BEFO...
Sweater type: knit or fineknit?
Sweater type: knit or fineknit?
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Sweater
Pick sweater size & size chart
How to duplicate & share a design
Sweater type: knit or fineknit?
Design template for offline design
Is a new design needed for each sweater size?
Wildemasche Custom knitwear - FAQ & Knowledge Base © 2020
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