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Shipping
Confirmation email is missing
Please check if email was sorted in "Spam" or "Unkown" folder of your email account.This may happ...
How to choose the right shipping option
Wildemasche is based in Germany. Orders are produced and sent out from Germany.We offer worldwide...
Tracking: "Pre-shipment" or no new status for long time
Although the shipment is on its way, the tracking may show for days or weeks- status "pre-Shipmen...
What is an investigation with DHL / Post
If a DHL or Post Standard shipment is overdue / late / has no new tracking status for a long time...
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