How to choose the right shipping option
Wildemasche is based in Germany. Orders are produced and sent out from Germany.

We offer worldwide delivery with various shipping options. The shipping options offered not only have different prices and running times.
But also different service levels depending on carrier. Please consider this when choosing either Post Standard, DHL, UPS or Fedex.

Post standard (registered mail)
- offered for single pcs + small amounts
- worldwide delivery
- cheapest option
- shipment is delivered in your country by local (state) Post company
- transport time accuracy: estimation
- risk of delay: medium
- time to solve a delay: not available, investigation needed
- time for investigation: may take up to several weeks
- tracking: basic, no tracking in some countries
- change of address or reroute: not available
- fully insured
- if delivery is delayed or lost, time to start reknit or get refund: carrier investigation may take up to several weeks
NOT recommended for time critical orders
BECAUSE OF COVID-19, Post Standard has very long transit times, AT LEAST 25 workdays.


DHL eco / premium (regular packet, not DHL express):
- for all quantities except single pcs
- worldwide delivery
- price: cheap / medium
- shipment is delivered in your country by local (state) parcel company
- transport time accuracy: estimation
- risk of delay: medium
- time to solve a delay: not available, investigation needed
- time for investigation: may take up to several weeks
- tracking: basic, no tracking in some countries
- change of address or reroute: not available
- fully insured
- if delivery is delayed or lost, time to start reknit or get refund: carrier investigation may take up to several weeks
NOT recommended for time critical orders
BECAUSE OF COVID-19, DHL eco has very long transit times, AT LEAST 30 workdays.

Fedex standard or Express
- offered for single pieces + small amounts
- Europe and selected countries
- price: medium to high
- shipment is delivered in your country by Fedex
- transport time accuracy: high
- risk of delay: low, resp guaranteed day
- time to solve a delay: within days
- time for investigation: within days
- tracking quality: high
- change of address or reroute: available if 1st delivery attempt fails
- fully insured
- investigation usually within days
Recommended for time critical orders

UPS standard or express:
- offered for all quantities
- worldwide delivery
- price: medium to high
- shipment is delivered in your country by UPS
- transport time accuracy: high
- risk of delay: low, resp guaranteed day
- time to solve a delay: within days
- time for investigation: within days
- tracking quality: high
- change of address or reroute: available if 1st delivery attempt fails
- fully insured
- investigation usually within days
Recommended for time critical orders

Conclusion:
Post Standard and Standard packets are cheaper, but slower, have a higher risk of being delayed or lost, and if delayed or lost, it takes longer to investigate / find them resp. get a refund.
Especially with COVID-19, overseas standard delivery options have a VERY LONG transit time.

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